Contact Geico Customer Service: Email, Phone Number & Fax

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Geico, Government Employees Insurance Company, started as a company offering auto insurance to military Consumer Goods families and government employees. The company has since grown into one of the largest insurance providers (http://www.contactcustomerservicenow.com/consumerin the world. The company currently provides 24 hour a day, 7 day a week customer service to more than 11 goods/) million customers. Credit Cards Click here to leave a comment about your customer service experience. (http://www.contactcustomerservicenow.com/creditcards/)

Contact Info:

Cruise/Hotel Phone Contact Numbers (http://www.contactcustomerservicenow.com/cruisehotel/) Sales & Service: 1-800-861-8380 General Claims: 1-800-861-8380 Education Glass Claims: 1-800-510-2291 (http://www.contactcustomerservicenow.com/education/) Emergency Road Service: 1-800-424-3426 Mechanical Breakdown Claims: 1-800-443-7411 Electronics Military Customers: 1-800-MILITARY (http://www.contactcustomerservicenow.com/electronics/) Collector Auto Insurance: 1-800-645-4827 American Modern Insurance: 1-866-760-4166 Financial Services/ Banks American Collectors Insurance: 1-800-360-2277 (http://www.contactcustomerservicenow.com/financialMotorcycle & ATV Insurance: 1-800-44-CYCLE services-banks/) RV Insurance: 1-800-909-4246 Government Services Umbrella Insurance: 1-866-272-5192 (http://www.contactcustomerservicenow.com/governmentCommercial Auto Insurance: 1-866-509-9444 services/) Identity Theft Protection: 1-866-372-0634 Sales: 1-866-531-8099 Health Service for Assurant: 1-800-206-4065 (http://www.contactcustomerservicenow.com/health/) Renters Insurance: 1-800-841-2964 Service for Seaworthy: 1-800-865-4846 Insurance Hearing Impaired Service (TDD): 1-800-833-8255 (http://www.contactcustomerservicenow.com/insurance/)

Mailing Address Internet / Cable (http://www.contactcustomerservicenow.com/internetGeico Corporate HeadquartersOne GEICO PlazaWashington, D.C. 20076 cable/) GEICO 300 Crosspoint ParkwayAmherst, NY 14068 Magazine / Newspaper GEICO 2213 2nd StreetCoralville, IA 52241 (http://www.contactcustomerservicenow.com/magazine/) GEICO 4201 Spring Valley RoadDallas, TX 75244 Manufacturers Fredericksburg, VA (http://www.contactcustomerservicenow.com/manufacturers/) GEICO One Geico Blvd.Fredericksburg, VA 22412 Phone GEICO 711 Kapiolani Blvd. – 3rd FloorHonolulu, HI 96813 (http://www.contactcustomerservicenow.com/phone/) GEICO 3535 W Pipkin RoadLakeland, FL 33811Macon, GA Restaurants GEICO 4295 East Ocmulgee Blvd.Macon, Georgia 31295Marlton, NJ (http://www.contactcustomerservicenow.com/restaurants/) GEICO 8000 Lincoln Drive EastMarlton, NJ 08053San Diego, CA Retailers (http://www.contactcustomerservicenow.com/retailers/) GEICO 14111 Danielson StreetPoway, CA 92064Tucson, AZ GEICO 930 North Finance Center DriveTucson, AZ 85710Virginia Beach, VA Shipping (http://www.contactcustomerservicenow.com/shipping/) GEICO 1345 Perimeter ParkwayVirginia Beach, VA 23454Woodbury, NY GEICO 750 Woodbury RoadWoodbury, New York 11797 Software (http://www.contactcustomerservicenow.com/software/)

Official Website

Supermarkets The main section of the Geico (http://www.geico.com/) website http://www.geico.com/ (http://www.geico.com/) (http://www.contactcustomerservicenow.com/supermarkets/) provides auto insurance quotes. Customers can also locate additional information regarding policies and types of insurance. Existing customers can file and track claims on the site. Since the customer service department is Television available 24/7, the company provides a detailed customer care page (http://www.geico.com/about/contactus/). (http://www.contactcustomerservicenow.com/television/) Theme Parks Customer Service Email (http://www.contactcustomerservicenow.com/themeCustomers can send general questions and concerns to the corporate email address here parks/) http://www.geico.com/about/contactus/email/ (http://www.geico.com/about/contactus/email/). The company recommends not sending personal information regarding your policy in the email. If you have questions Utility Company regarding your account, you should contact the customer service department by phone. We sent an email (http://www.contactcustomerservicenow.com/utilityasking if Geico has traditional locations or is all of the services virtual. We are awaiting a response which company/) should be within 24 hours. Web Services Customers can also contact the customer service department through social media, such as the Facebook (http://www.contactcustomerservicenow.com/webpage (http://www.facebook.com/geico) and the Twitter page (http://twitter.com/GEICO). services/)

Our Experience The automated customer service line is detailed. Unfortunately, the system can be confusing. The system provides an option to speak with a customer service representative, but it merely takes you to another automated system. Finally, we were connected to the customer service representative. We waited for more than 5 minutes. In our opinion, this is not what customer service should be about. We asked the agent for details on filing claims. The representative walked us through the process. This helped, but the long wait time did not meet our expectations. When you contacted the customer service department, were your expectation met? Let us know your concerns. (39 votes, average: 1.31 out of 5) Like

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53 Comments on “Contact Geico Customer Service”

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1. eileen says: April 4, 2013 at 1:18 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-43117) Waited on hold for thirty minutes not a company I recommend Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=43117#respond) 2. Pissed off claimant says: October 11, 2013 at 11:54 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-108628) My girlfriend was involved in an accident with a Geico insured, we were given a fax # to send Geico a copy of the police report, and the fax was “unavailable) Rank BS, my friends…………….. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=108628#respond) 3. Pablo Gonzalez says: February 7, 2014 at 7:25 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-223177) To day 02/07/2014,I reciver one letter that me no pay my premiun, $646.70.That account was payed on 02/02/2014 by phone and I give my new crdit card number for future payment.What happen GEICO? I have pruf of my payment. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=223177#respond) 4. Pablo Gonzalez says: February 7, 2014 at 7:28 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-223179) My girlfriend was involved in an accident with a Geico insured, we were given a fax # to send Geico a copy of the police report, and the fax was “unavailable) Me have same problem. Is Geico a serius company or …..what happen? Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=223179#respond) 5. Zumara Banegas says: March 27, 2014 at 6:47 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-288311) please you can send me the fax number to send the document from defense course Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=288311#respond) 6. Pennsylvania Driver says: April 8, 2014 at 5:11 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-312518) The corporate indifference at Geico is astounding.I was a customer of theirs for 23 years insuring 4 vehicles. I had an issue with one months premium and they told me to go elsewhere. I reminded them we were talking one months premium with a 23 year customer with 4 cars. I also reminded them ( I did some rough math) that they would be walking away from roughly 165 years of combined monthly premiums from my family account over one months bill and oh I forgot I never filed a claim in those 23 years and the utter indifference by the people I talked to was mind boggling. I will do everything in my power to make sure I tell this story as much as I can and urge you NEVER insure with GEICO Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=312518#respond) 7. samuel watson says: April 14, 2014 at 4:02 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-323697) Been a customer for many,many years.Never had a claim. I finally get one,a fender bender and have to wait 14 days to take my car to the body shop. Geico only has one in Pensacola,fl. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=323697#respond) 8. Keith Dunlap says: July 7, 2014 at 8:01 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-503457) Please let me know the fax number for your Macon, GA claims office. Please let me know the e-mail address for GEICO claims person Sarah Foster, out of your Macon, GA claims office. Thank you. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=503457#respond) 9. sara says: August 15, 2014 at 11:18 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-611387) they keep their fax numbers is a secret so you cant cancel anything Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=611387#respond) 10. Chris says: August 18, 2014 at 7:23 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-619665) I have dealt with Geico several times. They were cheaper then USAA (by quite a bit) and have worked with us on all our policies. Have them for Both Cars, Motorcycle, and House. Wife was just in a car accident, and they had a rental set up within an hour and gave us options on the type of car/size to rent (as long as we stayed under their cap limit). They worked quick on our claim and, unfortunetly with it being totaled, helping to get us a check cut. I would recommend them. I haven’t had any problems as the previous 2 people mentioned. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=619665#respond) SPB says: March 4, 2016 at 9:07 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1439728) To the above that says Geico is good – I have been made to have 2 different policies due to one car being with kid in college with it in a different state. When the chips came out on my bank card, Geico didn’t tell me the account wasn’t paid on the primary account but did on the secondary account. I called with new card info once notified and now they say I am cancelled. Every time I have needed roadside assistance for a battery jump, tow, vandalized broken window, etc, I had to wait 7 days to get my car window replaced, was promised a rental car but they sent me to a closed office to obtain it over an hour away and then I got nothing for my inconveniences. On top of that I paid for the window that was just under my deductible. Geico has always found some way not to pay. If I had not cancelled my AAA account, those incidences would have been covered 100% – no issues (I am reinstating AAA today)! Now that I have married into a military family, I attempting to call the military line – it doesn’t work….hmmmm. I used to admire Geico’s call center and their service in the industry. By far, they have competitors that have caught up and surpassed them unbelievably. I guess you get what you pay for and BTW – I have received no discount for marrying into the military…..instead, I got cancelled when my account was in good standing, Maybe my bank will deal with them? Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1439728#respond) SPB says: March 4, 2016 at 10:28 am (http://www.contactcustomerservicenow.com/contactgeico-customer-service/#comment-1439737) To the above that says Geico is good – I have been made to have 2 different policies due to one car being with kid in college with it in a different state. When the chips came out on my bank card, Geico didn’t tell me the account wasn’t paid on the primary account but did on the secondary account. I called with new card info once notified and now they say I am cancelled. Every time I have needed roadside assistance for a battery jump, tow, vandalized broken window, etc, I had to wait 7 days to get my car window replaced, was promised a rental car but they sent me to a closed office to obtain it over an hour away and then I got nothing for my inconveniences. On top of that I paid for the window that was just under my deductible. Geico has always found some way not to pay. If I had not cancelled my AAA account, those incidences would have been covered 100% – no issues (I am reinstating AAA today)! Now that I have married into a military family, I attempting to call the military line – it doesn’t work….hmmmm. I used to admire Geico’s call center and their service in the industry. By far, they have competitors that have caught up and surpassed them unbelievably. I guess you get what you pay for and BTW – I have received no discount for marrying into the military…..instead, I got cancelled when my account was in good standing, Maybe my bank will deal with them? Reply (http://www.contactcustomerservicenow.com/contact-geico-customerservice/?replytocom=1439737#respond) SPB says: March 4, 2016 at 10:29 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1439738) Wow. Amazing how much power a bank has especially when Geico screwed up setting up the ACH correctly for changes in card numbers. I got my military discount but I am still not happy with “the process”. Too much frustration and causing blood pressure to boil. Reply (http://www.contactcustomerservicenow.com/contact-geico-customerservice/?replytocom=1439738#respond) SPB says: March 4, 2016 at 10:57 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1439746) OMG – They still are jerks. They didn’t even remember to change my name. 11. DONNA says: October 26, 2014 at 2:06 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-860953) I recently had n accident and they had someone out within 48 hours to look at my vehicle and since it was totaled they had a check sent within the week. They had me in a rental in no time and have been great. Would definitely recommend. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=860953#respond) 12. Peed Off says: December 18, 2014 at 2:41 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1039159) When it was time to file a claim. They treated me like a slave on a plantation. They Wanted me to provide them with all my personal information that had nothing to do with my car being stolen. I paid for rental on my policy but was told I didn’t qualify for a rental car because my car was recovered, totaled. It’s been almost a month and I am still without a car. Never again. Do not consider this insurance company. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1039159#respond) 13. Kevin Kemp says: January 8, 2015 at 5:05 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1094127) My car was hit by a geico customer, it has been a month and still no check no phone calls exept for me trying to call them, and all I get is there still investigating the claim. Stongly do not recommend this company. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1094127#respond) 14. Sandra Greenawalt says: January 8, 2015 at 9:14 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1094531) Had my chain link fence mowed down the night before thanksgiving by a Geico insured client. Faxed my damage property info. Waited a week, called Geico and was told 1)my info wasn’t received and 2) to be patient not all info was turned in yet from the accident. Why does no one care? we are the screwed party. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1094531#respond) 15. Sandra Greenawalt says: January 8, 2015 at 9:37 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1094560) Correction after all was filed it showed on police report as of 12/16/214. Still I have 1/2 a fence and a childcare home that needs to have a safe environment. PLEASE FIX THIS! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1094560#respond) 16. Traci says: January 9, 2015 at 12:03 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1095508) Company gave me a HUGE run around about cancellation when I got married and was added to my husband’s policy. I got the third degree about whether or not the new company had really researched all of the driving records and was giving me the best price and then gave me the WRONG fax number to send the cancellation letter to. I finally got a fax through to a number nowhere near to resembling the first number I was given. WIL NEVER RECOMMEND!!! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1095508#respond) Torres says: October 22, 2015 at 9:35 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1393737) Can you post that fax number? So many people are getting the same run around and need the fax number to cancel the policy. I tried taking care of my son’s insurance while he was deployed it was a mess. I have a POA so it should have been no issue but it has been. Thanks. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1393737#respond) 17. Filip Zrock says: February 27, 2015 at 10:18 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1168306) I have found Geico to be an excellent auto insurance company. Never a problem with a claim or roadside assistance. Very easy to get through to customer service personnel who are always knowlegeable and courteous. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1168306#respond) 18. lindsey says: March 11, 2015 at 4:09 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1188171) Absolute idiots. I called as an agency representative to get a FAX number to give them documentation on their policy holder and instead they connected me to the policy holder who was 3 times as confused as to why it seemed like I had called them. I called again to get the fax number and she then would not give me it without giving them personal details. At that point I hung up the phone. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1188171#respond) 19. Alison says: March 13, 2015 at 1:13 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1191463) My car was totaled by a Geico customer. In the past 2 months I have been trying to get the claim settled. Finally given a fax number to send documentation, but the fax number does not work. Maybe I will just get a lawyer and let him handle this! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1191463#respond) 20. David Silvia says: April 14, 2015 at 11:47 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1240452) Outraged, as a premium payment was returned due to a bank problem, the payment was resent, and again returned, rather then Geico calling us or sending an email, to inform of the payment problem, the cancel the policy, and don’t bother to inform us until 4 days after the cancelation. After an attempt to pay double payments, they continued to refuse to renew. No longer a Geico customer, and know I have a real reason to hate that green spokesman. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1240452#respond) 21. Gekoo Suuks says: April 25, 2015 at 10:12 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1251050) Still waiting four months for GEIKO to repair car their insured crashed into. They only give runarounds, lies, false information. They don’t even answer their phones. They also have lied about a rental veh. Still not provided. It seems this is an insurance fraud racket. People pay for coverage. But GEICO refuses legitimste claims by a complex system of continueously unanswered phones, runarounds, redirects, lies, stalls, excuses. They are owned by Warren Buffet. Maybe his billions come from our stolen money. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1251050#respond) 22. Geko Suggs says: April 25, 2015 at 11:33 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1251091) Still waiting four months for GEIKO to repair car their insured crashed into. They only give runarounds, lies, false information. They don’t even answer their phones. They also have lied about a rental veh. Still not provided. It seems this is an insurance fraud racket. People pay for coverage. But GEICO refuses legitimste claims by a complex system of continueously unanswered phones, runarounds, redirects, lies, stalls, excuses. They are owned by Warren Buffet. Maybe his billions come from our stolen money. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1251091#respond) 23. Jan NotinsuredbyGeico says: June 9, 2015 at 6:44 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1293276) I am wondering if Geico even promotes safe driving. Was on Hwy 70 in Missouri just outside of Warrenton when a car covered with Geico advertising blew by me. I sped up to see how fast it was going, I followed it for a short distance at 85 mph! How ironic, right?! The car got off at the Warrenton, MO exit. Kind of sounds like the attitude of some of the employees mentioned above. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1293276#respond) 24. RANA says: June 18, 2015 at 4:00 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1301715) As a medical biller I see a lot of problems across the board with this el stinko company. They take their clients premiums and then when their clients get in a car accident they don’t pay their claims. I have seen this over and over as I work other offices doing their insurance billing. Do not go with Geico, they rip off their own customers, this is how they can offer you cheap insurance…..they suck!! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1301715#respond) 25. Maria says: July 6, 2015 at 11:41 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1315497) I recently added my boyfriend and his vehicle to my insurance policy because I can get it cheaper (he will have full coverage, towing, and rental with me that he didn’t have with Geico). He called to cancel his policy and the agent told him he had to go online under his account and in the Resource Center to select Contact Us. She told him that there would be a little blue box for him to cancel his policy. He told her there was no such box (and there is not!) and she told him he would have to mail her in his request to cancel his policy. They would NOT CANCEL over the phone! She even offered to match what his rate is under my policy, but our problem is that they raise his rate every 3 months without letting him know!! I WOULD RECOMMEND RUNNING AS FAST AS YOU CAN FROM GEICO!! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1315497#respond) 26. Michael L says: July 11, 2015 at 11:27 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1318781) Have had a pd claim for almost 2 years that NOBODY has returned calls to or responded in any way. This company is the worst. I used to have this insurance myself then after seeing how they mistreat claimants, I dropped them after 15 years as a policy holder. The worst! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1318781#respond) 27. BOBBY SANDERS says: July 22, 2015 at 1:15 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1327432) a YOUNG GIRL RAN INTO MY SONS TRUCK THE OTHER NIGHT . AFTER GETTING ALL THE INFO, THAT WHEN THE NIGHTMARE STARTED. EVERYONE THAT I TALKED TO SEEMED INTERESTEDIN HELPING, BUT THAT WAS A JOKE. i STILL HAVE NOT GOTTEN A RENTAL TRUCK,AND NOONE HAS CALLED ME FROM ENTERPRISE ADOUT IT LIKE THEY SAID THAT THEY WOULD . i HAVE GOTTEN TO WORK FOR THE Last to days the best way that i could. If this is how gieco runs their affairs, i don’t see how that they stay in bussiness Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1327432#respond) 28. Donnelle Rockinger says: July 30, 2015 at 9:35 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1333066) I need to know why my first monthly payment is so much more than it has always been??? Due Date Total Amount Due Service Charges 08/05/2015 $190.67 $5.00 08/27/2015 $97.78 $5.00 09/27/2015 $97.78 $5.00 10/27/2015 $97.78 $5.00 11/27/2015 $97.78 $5.00 12/27/2015 $97.74 $5.00 Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1333066#respond) Aitu Taube says: October 7, 2015 at 4:24 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1383500) Donelle, it looks like they charged you a deposit for your insurance. This is pretty common practice as insurance companies bill in advance of the coverage they provide. So they want to make sure they get your money if you stop paying and then they will provide you with 30 days to pay in the mean time they used your deposit to pay for your coverage. They should have explained this to you though! At State Farm we use a similar deposit system, unless you set up automatic monthly payments, then you don’t have to pay any deposit. Good Luck! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1383500#respond) 29. Mary says: August 25, 2015 at 7:41 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1354917) Double paid themselves from my account. Can’t get a “customer service” person to get my money put back in my bank account. Calling it a little Glitch! 4 calls in and no solution. Called bank to stop and was told to call Geico. Got hung up in Geico voice response mess. 4 calls into Geico and still not one solution into how I am getting MY money back into my account. Lousy company with no customer service skills at all. They were mad at me for them taking MY MONEY! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1354917#respond) 30. Ramonita Hernandez says: August 31, 2015 at 10:22 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1359498) Now I am paying more for the car insurance, than for the car monthly payments . This car is 2014 Model Kia Forte. It is a lease car taken on 2013. Right now the odometer is 11388. Used only by me, for my personal needs. Will appreciate the check up this rise. Thank you, Ramonita Hernandez Policy# 2010-01-14-64/01288 Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1359498#respond) 31. Ramonita Hernandez says: August 31, 2015 at 10:25 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1359499) That I am paying for this insurance too much. For the next year will have to made a change. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1359499#respond) 32. carron james woodrum says: September 5, 2015 at 10:19 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1362742) I have auto and motorcycle coverage. I need to change my address. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1362742#respond) 33. Deann Vaughn says: September 15, 2015 at 3:46 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1370441) I did not get a return mailing address envelope from you to return my coverage information form. Is it possible to fax these papers back to you? If so, could you please send me your fax number. If not, please send me the proper mailing address. I live in New Mexico if that is important. Thank you very much, Deann Vaughn. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1370441#respond) 34. Rene says: October 7, 2015 at 3:16 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1383311) This company is the worst. No matter how long you’ve been a customer, they continuously go up on your rates and will do nothing to lower them when you decide to move on. I think they’re fraudulent!!! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1383311#respond) 35. Mayra Vasquez says: December 11, 2015 at 11:39 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1416392) the fax number is a secret, I call twice and I still waiting . Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1416392#respond) 36. PATTI THOMPSON says: January 6, 2016 at 11:23 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1423151) I find ur commericial with that irritating kid supposedly peter pan an insult to the elderly, shame on u. I would never use ur insurance company if thats what u represent. spend a little money and get urself a good pr company cause the one u r using now sucks. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1423151#respond) 37. ralph thomas says: January 11, 2016 at 5:34 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1425067) I ralph thomas request the cancellation of my auto policy affective date 1/11/2016 my policy . reason is my premiums is to high for my budget. as of today 1/11/2016 my new policy is now in effect, thank you. ralph thomas Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1425067#respond) 38. Kris Scalaro says: January 22, 2016 at 1:12 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1427853) I need a fax # to send a letter of rep to you for our client. Thank you. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1427853#respond) 39. Exum says: January 31, 2016 at 9:34 pm (http://www.contactcustomerservicenow.com/contact-geico-

customer-service/#comment-1430506) sorry I made an error last week about your insurance co. your company is just fine, and doing well. Deborah Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1430506#respond) 40. Helen Rosen says: March 7, 2016 at 6:56 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1440957) I APPLIED FOR A PERSONAL ARTICLE POLICY LAST WEEK FOR A DIAMOND RING – AND YOU HAVE COMPLETELY MESSED UP THIS REQUEST. YOU APPLIED THE POLICY TO A DIFFERENT PERSON -B UT YOU TOOK MY MONEY. I HAVE BEEN ON THE PHONE ALL DAY TODAY TRYING TO RECTIFY THIS. I NEED TO HAVE PROOF – WHICH IS AN E-MAIL SENT TO ME – LETTING ME KNOW PROOF OF THE POLICY AND THAT IT IS PAID IN FULL. I AM ABOUT TO SEND THE CEO A VERY TERSE LETTER IF I DON’T GET THIS BY TOMORROW MORNING 9:00 LETTING HIM KNOW THAT I PLAN TO CANCEL MY POLICY. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1440957#respond) 41. Bonnie Chamberlain says: March 22, 2016 at 8:11 am (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1445607) I received a letter from the DMV. Your representative DID NOT know what I was talking about!!!! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1445607#respond) 42. MARY JO BARNES / SAMUEL S. BARNES says: April 21, 2016 at 2:40 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1453886) “GEICO INS. CO. ” WE HAVE THE APPOINTMENT WITH AARP / DRIVERS SAFETY PROGRAM TODAY, @ 5:30 PM TONIGHT, WE TRY TO DO THIS EVERY 3-4 YEARS, AS RECOMMENDED THRU THE AARP PROGRAM, AND GEICO, SENT TO US.. WE FIND THIS, TO BE VERY USEFUL, FOR ALL.. THANK YOU; MARY JO BARNES & SAMUEL S. BARNES RETIRED GOVERMENT WORKERS.. ” INSURED BY “GEICO ” FOR MANY YEARS.. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1453886#respond) 43. curtis sherer says: May 25, 2016 at 10:52 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1462198) have been waiting 6 months for qeico to make a decision !! as 5-24-16. their adjuster claims an arbitration is set for july 6,2016. since I been waiting , financial hardship is occurring, anxiety, depression and I feel like im getting a round around. Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1462198#respond) 44. Ron says: March 7, 2017 at 1:57 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1527088) I called to get a fax number so i could fax over a defensive driving course paper and they would not give it to me?? What is up with that!!!!! Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1527088#respond) 45. Chris says: March 13, 2017 at 1:32 pm (http://www.contactcustomerservicenow.com/contact-geicocustomer-service/#comment-1528057) Horrible!! Insured my salvaged title truck then week and a half later told my policy was being stripped to basic (liability) only because they dont full coverage salvage titles. GO ELSEWHERE for better insurance and people who are stupid as the day is long Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1528057#respond) 46. Damiel Clarke says: April 25, 2017 at 8:16 am (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1541348) Fax number to claims Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1541348#respond) 47. Larry parker says: August 1, 2017 at 2:56 pm (http://www.contactcustomerservicenow.com/contact-geico-customerservice/#comment-1561978) Fax number to Claims is Full all the time..Can’t send documents Reply (http://www.contactcustomerservicenow.com/contact-geico-customer-service/? replytocom=1561978#respond)

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